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Texting Permission


Text messaging is an additional method of communication the Western Wisconsin Workforce Investment Board (WWWDB) may utilize to reach out to job seekers, participants, employers, and the public. For the purposes of this document, mass text messages are defined as texts sent to a predetermined group of persons with whom the sender is not in direct, personal contact on a regular basis. Text messaging may also be utilized for a targeted message to an individual participant.

Guiding Principles

Preserving texting as an additional channel for important participant communications is important to the WWWDB.


WWWDB will keep texts to a minimum to ensure that individuals remain in the texting program and do not opt-out because of overuse.

All mobile information the subscriber shares will remain confidential and will only be used by WWWDB representatives to assist the subscriber. WWWDB does not share phone numbers with external sources. Other offices, departments or organizations at WWWDB may collect and use information in forms different than described herein, and as such, the subscriber should review the WWWDB Privacy Policy and the policies of any other electronic services or website of WWWDB that they may use.


All mass text messages originating from any WWWDB, or from any authorized WWWDB employee acting in his/her professional capacity, are included in this procedure. Message frequency may vary.

Categories of Messages

WWWIB uses text messaging as a means of communication to provide services and communicate information to a broad audience. The following are the categories of mass text messages permitted under this policy:

  • Text messaging is used to provide information on upcoming events and announcements, notifying individuals of important dates and relevant events.

Text messages will not be used for:

  • Repeat reminders of text messages already circulated

  • Personal matters (e.g. items for sale)

  • Solicitation

  • The sole means of communicating an essential message or announcement. The text message will be supplemented by some other means of communication (e.g. electronic, paper notice) to ensure all individuals receive the information.


Opt-In/Opt-Out Feature

You may opt-in or opt-out of receiving texts at any time.

Subscribing to this service is not required and is used only for matters that WWWDB deems helpful and pertinent to participant success.

All users may opt out or unsubscribe from receiving text messages from WWWDB at any time by texting “STOP” or “STOP ALL”. Additionally, if you can elect to opt-out of your textword group by texting “STOP” and the name of your textword group (ex: text “STOP join” to opt-out). If you elect to opt out, you will no longer receive text messages from WWWDB unless you re-subscribe to such services.


Text HELP for help. Report spam to For more info email Message frequency may vary. Msg & Data Rates May Apply.


All costs associated with receiving a text message are the responsibility of the individual receiving the message. Receiving mobile text messages from WWWIB completely free of charge. However, message and data rates may apply from the wireless carrier.


Currently, the WWWIB supports coverage in the United States and Canada for SMS text messaging. Supported American carriers include: AT&T, Verizon Wireless, Sprint, T-Mobile, Alltel, Boost Mobile, and Virgin Mobile. Advantage Cellular (DTC Wireless), Aio Wireless, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Carolina West Wireless, CellCom, Cellular One of East Central IL (ECIT), Cellular One of Northeast Arizona, Cellular One of Northeast Pennsylvania, Chariton Valley Cellular, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), Cross, C-Spire (CellSouth), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), MetroPCS, Mosaic (Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One Nation), Nex-Tech Wireless, NTelos, Panhandle Communications, Peoples Wireless, Pine Cellular, Pioneer, Plateau (Texas RSA 3 Ltd), RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, Simmetry (TMP Corporation), SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United Wireless, U.S. Cellular, Viaero Wireless, and West Central (WCC or 5 Star Wireless). Supported Canadian Carriers: Bell (including NorthernTel, Solo Mobile, and Telebec), Fido, MTS, Rogers, SaskTel, Telus (including Koodo Mobile and Public Mobile), Videotron, Virgin Mobile, and Wind. The NWWIB also supplies MMS coverage by MMS American Carrier Support: AT&T, Verizon Wireless, Sprint, and T-Mobile.

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